Privacy Policy

1. Introduction

Komfort IQ, Inc. (“Komfort IQ”, “we”, “us”, or the like) provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifying information (or “PII”) received from users of our website and our software-as-a-service platform (the “Service” or “Website”).

In most cases, Komfort IQ’s customer for the Service is an organization and a user is accessing and using the Service as an authorized representative of that organization (“Customer”). References to “you”, “your”, “user(s)”, and the like in this Privacy Policy generally refer to the customer organization, not individual end users, or the individuals whose information has been provided by an authorized representative.

In such cases, Komfort IQ receives and processes information under the direction of its customer and has no direct contractual relationship with the individuals whose PII is or may be provided. This Privacy Policy applies to the Website and the Service, and includes information collected via the Website, email, SMS, telephone or other means.

By using or accessing the Website or the Service, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. Except as otherwise expressly set forth in this Privacy Policy or otherwise mutually agreed with the applicable customer, our use of PII collected through the Service shall be limited to the purpose of providing the Service for which the applicable customer has engaged Komfort IQ.

2. Website Visitors

Komfort IQ collects nonpersonally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Komfort IQ also collects potentially personally identifying information like Internet Protocol (IP) addresses. Does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

3. Gathering of Personally-Identifying Information (PII)

Registered users require Komfort IQ to gather personally-identifying information. The amount and type of information that Komfort IQ gathers depends on the nature of the interaction. In each case, Komfort IQ collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Komfort IQ. Komfort IQ does not disclose personally-identifying information other than as described below. Customers can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain service-related activities.

4. Aggregated Statistics

Komfort IQ may collect statistics about the behavior of Customer activity. However, Komfort IQ does not disclose personally-identifying information other than as described below. From time to time, Komfort IQ may release nonpersonally-identifying information in the aggregate (e.g., by publishing a report on trends).

5. Protection of Certain Personally-Identifying Information

Komfort IQ discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Komfort IQ’s behalf or to provide services available at Komfort IQ’s services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Komfort IQ’s websites, you consent to the transfer of such information to them. Komfort IQ will not rent or sell potentially personally-identifying information to anyone.

Other than to its employees, contractors, and affiliated organizations, as described above, Komfort IQ discloses potentially personally-identifying information only when required to do so by law, or when Komfort IQ believes in good faith that disclosure is reasonably necessary to protect the property or rights of Komfort IQ, third parties, or the public at large. Komfort IQ may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Komfort IQ and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. Komfort IQ takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

6. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Komfort IQ uses cookies to help Komfort IQ identify and track visitors, their usage of Komfort IQ website, and manage certain features. Komfort IQ visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Komfort IQ’s websites, with the drawback that most features of the service will be unusable and only the most basic public content available.

The use of cookies by third parties is not covered by our privacy policy. For example, when we include content from other sites (e.g., Google Analytics, etc.) these sites may also set their own cookies and we do not have access or control over these cookies.

7. Privacy Policy Changes

Komfort IQ may change its Privacy Policy from time to time, and at Komfort IQ’s sole discretion. Komfort IQ encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

8. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at support@komfortiq.com.

Find out how you can save money while improving building comfort.